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March 5, 2007News for the wholesale distribution industry
 
  News and Trends 
 
  • Home Depot to improve supply chain, IT: Home Depot plans to invest a total of $1.4 billion on logistics and technology over the next three years as a means to improve its supply chain and better position itself against the competition. The return on this investment could be significant, company executives said. ZDNet (2/28)
  • Commentary: MRO business has the ability to integrate
    Airlines are scaling back their in-house maintenance capabilities, writes Ray Valeikia, an aviation adviser and retired senior vice president of technical operations at Delta Air Lines. He says the MRO business remains fragmented and that non-airline companies have not yet taken advantage of the opportunity "awaiting the first-to-market independent maintenance integrator." Overhaul & Maintenance (2/28)
  • Other News
 Cost Plus pricing - is your "Plus" enough?
If your company's goal is to maximize profits, there is a simple and fast method to capitalize on Cost Plus pricing for better margin management. Operating profits can improve by 12%! Download the free whitepaper to learn more about profit-based pricing for your company.
 
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  Best Practices 
 
  • Web site stats valuable to your business
    Keep track of your Web site's metrics -- statistical information about page views and link clicks -- to improve sales performance and customer satisfaction. The main goal of studying metrics is to increase the number of business transactions or objectives completed by your customers. CRM Daily (2/28)
WHITE PAPER: Optimizing Business Processes To Increase Profitability. Are you trying to reduce the capital investment in stock across the supply chain and decrease overhead costs? Learn more about how you can optimize your logistics processes. Download this case study today.
  Sales 
  • Include telecommuters in incentives, recognition
    Employee recognition should include those who work off-site as well as in the office. If you include telecommuting as a recruitment incentive, then you should reward those employees just as if they had on-site desks. An equal rewards package builds rapport and says, "'We haven't forgotten about you,'" advises a telecommuting consultant. Manage Smarter (3/1)
  Hot Topics 

Top five news stories selected by NAW SmartBrief readers in the past week.

  • Results based on number of times each story was clicked by readers.
  Small Business Manager 
  • Evaluate customer experience to increase brand recognition
    You've already created a user-friendly Web site, got your name at the top of search engine lists and updated your CRM, so now is the time to address social media optimization: Create a blog, social-networking profile or podcast to engage new prospects and current clients in an open dialogue. CustomerThink (2/26)
  Executive Life 
  • Airlines wave goodbye to paper tickets
    Travelers may soon see the end of paper tickets. The airline group that supplies paper tickets to non-U.S. carriers says it will discontinue the service at the end of this year. Meanwhile, most U.S. airlines have migrated to electronic tickets, and 96% of tickets issued by U.S. airlines are electronic. USA TODAY/Reuters (3/1)
  NAW Insider 
  • Visa, MasterCard announce national processing rate changes
     
    Visa and MasterCard announced nationwide interchange rate increases effective April 2007. If you accept credit cards, these changes could significantly impact your bottom line. NAW has negotiated a deal through Solveras Payment Systems to lock in pre-increase rates if you enroll in the NAW/Solveras program before March 31. Visit the NAW/Solveras Web site, or call (800) 613-0148 for complete details. Some restrictions apply.
Learn more about NAW ->Join NAW  |  Business Products  |  Publications  |  Meetings  |  Govt. Relations

  Weekly Poll 
  • Do you have employees that telecommute full time?
    After voting once, check out the real-time poll results on NAW's All Access page as often as you'd like.
Yes, at least one employee works off-site all the time.
No, everyone works in the office.
Not yet, but a plan is in development.

Branch ManagerWilsonLong Beach, CA
Inside Sales RepresentativeWilsonLong Beach, CA
Director of QualitySummit Electric SupplyAlbuquerque, New Mexico corporate headquarters
Corporate Purchasing ManagerCrescent Electric Supply Co.East Dubuque, IL
Marketing AnalystIndustrial Electric Wire & CableNew Berlin
Outside Sales Rep - Tampa, FloridaHISCO, Inc.Tampa/Orlando, Florida Area
Lean Implementation Leader and Administrator, Quality and SafetyWerner Electric Supply CompanyNeenah, Wisconsin
Inside Sales ProfessionalsAcuSport CorporationTX, GA, PA and OH
Assistant Category ManagerAcuSport CorporationBellefontaine,Ohio

  SmartQuote 
Those who flee temptation generally leave a forwarding address."
--Lane Olinghouse,
author


 
 
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