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March 7, 2007
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News for the commercial vehicle aftermarket distributor
  Industry News 
  • Hella buys frequent partner Enko Automotive
    Automotive lighting and electronic equipment supplier Hella KGaA Hueck & Co. has purchased Germany-based Enko Automotive. The two companies have teamed up on various projects since 1999, including work on fingerprint recognition technology for vehicle settings. AftermarketNews.com (free registration) (3/5)
  • Duties change, expand for CIOs
    Chief information officers have long been held as the kings of company computer systems, but as Web sites and technology become more a part of overall corporate strategy, they are taking on more responsibilities, including product development and sales growth. "The CIO title is misused, frankly," says one CIO for a Chevron business division. If monitoring tech systems is their sole job, "they should be named a tech manager. A CIO should be enabling a business to grow." The Wall Street Journal (subscription required) (2/20)
  • Daylight-saving time move may cost more than hour of sleep
    Companies that don't install software "patches" to ensure electronics update according to the new daylight-saving time schedule by Sunday may face costly or time-consuming changes later. The one-hour-forward jump is occurring three weeks earlier, on the second Sunday in March, and falling back an hour one week later, on the first Sunday in November, starting this year. Star-News (Wilmington, N.C.) (3/5)
  Business Strategy 
  Sales & Marketing Tips 
  • Prospects: Use 'em, or lose 'em
    You must follow up with prospects -- whether by phone, mail or in person -- and ideally, you should contact them more than once. Also be sure to manage contact information properly and record each contact attempt, by date and form of communication, in order to stay organized. Manage Smarter (2/23)
  • Open communication builds customer loyalty
    In today's world of computers and automated answering services, a sure-fire way to build customer confidence is to offer your customers the chance to hold a conversation with a real employee when they are in need and then deliver on that promise. Fast Company/FC Now (2/22)
  Management Style 
  • Management style should promote harmony
    A primary role of a manager should be to oversee interactions between departments. Good management is key to business success, despite the competitiveness that sometimes occurs between departments. Entrepreneur (3/2007)
  Small Business Operations 
  • Rack up new clients
    Referrals are a great source of new business, but they shouldn't be your only option. Advertising online, networking and making contacts within the local community, and Web communications, including e-newsletters and search engine visibility, are alternative ways to draw in new prospects BusinessWeek (2/26)
  • Put pizzazz in finance pitch
    Create a pitch worth remembering when addressing investors for financing. The most successful presentations are those that are simple but informative, thought-provoking, and well-planned. BusinessWeek (2/20)
  Association News 
  • CVSN Executive Conference features top-notch educational speakers, training sessions and panel discussions
    The CVSN Annual Executive Business Conference scheduled for April 1 to 4 at the Westin Crown Center in Kansas City, Mo., is bringing together some of the top industry speakers to offer conference attendees a range of useful and thought-provoking seminars, training sessions and discussions, including an HDX Presentation, VMI Panel and two Keynote addresses. For more information about the speakers and the meeting, go to the upcoming event section of www.cvsn.org.
Learn more about CVSN ->Membership  |  Meetings  |  CVSN News

  SmartQuote 
If you have always done it that way, it is probably wrong."
--Charles Kettering,
inventor


  
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