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CVSN SmartBrief
October 9, 2007
 

Industry News

Economists: Housing woes will continue to affect other industries
Economists, including James Meil of the Eaton Corporation, and industry insiders at the recent Freight Transportation Conference predicted that the falling housing market will continue to hurt the transportation industry. However, some say industrial production and manufacturing are looking strong. TruckNews.com (subscription only) (10/1)

Aftermarket industry gains trust, becomes more accepted
In the past 20 years, the power equipment aftermarket replacement parts industry has earned the trust of many dealers, distributors and OEMs through self-imposed quality controls and other efforts. This Power Equipment Trade article outlines changes and trends in the industry, including consolidation, distribution and globalization trends, that are changing the dynamic between the aftermarket industry and dealers. Power Equipment Trade (registration required) (10/2007)

Who trained your forklift drivers?
Although there are Occupational Safety and Health Administration-related certifications required to become a trained forklift operator, there are no regulations or specific standards for becoming a forklift operator trainer, according to this article. This has some concerned, given the safety hazards and risks associated with forklift operations, but OSHA says it currently lacks the legal authority to regulate trainers. DC Velocity (10/2007)

Business Strategy

Intuition and innovation go hand-in-hand
Intuition plays an increasingly important role in innovation in business. Some tips for boosting innovation and intuition in the workplace include building intuitive skills, and setting up training and development with learning goals centered on innovation, and performance competencies. Manage Smarter (10/4)

Sales & Marketing Tips

Noncash rewards may have greater impact than cash incentives
Noncash rewards may have a much longer-lasting impact than cash rewards that are soon spent and forgotten about. Most salespeople will tell their managers they prefer cash incentives, but some experts say noncash rewards, such as electronics or sporting event tickets, consistently produce better performance in workplace environments. SalesForceXP (10/2007)

Google's success offers essential marketing lessons
The phenomenal success of Google offers important lessons in how to bring a business into the digital age. Some tips include providing value for free and understanding the concept of sowing seeds to reap a harvest; starting with real data before launching a campaign; offering more than just one product; and continuing to innovate. American City Business Journals (10/1)

Management Style

Today's managers need to encourage creativity
The best way a company can boost its future is to enhance the skills of its already talented work force, says motivation expert Bob Nelson in a column for American City Business Journals. This is where the softer side of management plays a role by helping employees achieve full potential through support, resources and guidance. American City Business Journals (10/8)

Time to put out the "firefighting cycle" with leadership
It's not unusual for workplaces to build "firefighting cycles," in which the office "hero" spends most of the day dealing with crises while failing to address more important priorities. Breaking this cycle includes committing to making a culture shift within the workplace. American City Business Journals (10/1)

Small Business Operations

Palm's Centro a sound small-business option
Palm's new Centro offers a sound business solution for small-business owners who don't want systems that are too expensive or bulky. The device, which costs only $99, has similar functionality to Palm's Treo and is one of the smallest smartphones on the market. SmartBIZ (10/2)

Association News

It's time to sign up for HDAW08!
The deadline for distributor companies to sign up and qualify to participate in the one-on-one business meetings is Friday, Nov. 16, 2007. Book by Nov. 1, and your name will go into a draw for fabulous prizes. Heavy Duty Aftermarket Week '08 will be held from Jan. 21 to 24, 2008, at the Mirage Hotel & Casino in Las Vegas.

Go to www.cvsn.org for links to HDAW information, distributor registration forms and to book your hotel room. Remember to list your affiliation as CVSN only, so that the association gets credit for your attendance. For questions, call Angelo Volpe at (904) 737-2900.

SmartQuote

The best is yet to be."

--Robert Browning,
British poet and playwright


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