SmartBrief > NAW SmartBrief Tell a Friend

Tell a Friend

Complete the form below to send this NAW SmartBrief story to a colleague


* Your name:
 
* Your E-mail:
 
* Your friend's E-mail:

Separate multiple addresses with commas
 
Personal Message:
 
 


Terms and conditions: You must submit valid e-mail addresses only. Use of e-mail addresses is subject to the terms of SmartBrief's privacy policy.




Here is the story you are sending:
 

Ask right questions to understand customer needs


A key to successful sales is mastering the "art of the question," and listening carefully to the answer. Rules in the process include not assuming anything and gaining information; gauging your relationship status and customer interest; and promoting interaction to listen even more.  CEO Strategist (01/29)