Twice-monthly e-mail briefing for independent aftermarket distributors serving the transportation industry A summary of relevant articles culled from hundreds of top news sources The inside track to business best-practices to help you do your job It’s what decision makers need to know It's FREE!       Privacy Information       SmartBrief and CVSN will not rent, sell, or trade your e-mail address to any external entities -- ever. Click here to read our Privacy Policy.       About SmartBrief About CVSN     Send CVSN SmartBrief story to a colleague. * Your Name * Your E-mail * Friend's E-mail Separate multiple addresses with commas.   Personal Message * Indicates required fields Terms and Conditions: You must submit valid e-mail addresses only. Use of e-mail addresses is subject to the terms of SmartBrief's privacy policy. Here's the story you're sending: Managers should not act in anger, but consider response Small-business managers need to take a step back when their anger flares to think through their response instead of lashing out at an employee, says Leadership Unleashed President David Peck. It is important to determine whether the anger erupts from frustration or an employee's lapse in standards before deciding whether an admonition is appropriate.  BusinessWeek/Today's Tip (2/5)