Mark Your Calendar

2009 NAW Executive Summit

  • The 2009 NAW Executive Summit focuses on the most important issue facing you in the coming year: the economy. We know your time is valuable, so we won’t tell you what you already know—that “the economy is challenging.” Instead, we’ll tell you what other wholesaler-distributors are doing today to succeed despite difficult economic conditions.

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Publications

Featured Publication

BRAND-NEW—The Distributor Specialist: Customer Champion, Profit Generator!

Click here and take less than 2 minutes to hear directly from Author Frank Hurtte about why you need this book.

Specialists are used by a supermajority of top-performing distributors. Especially in today's down economy, many distributors consider the specialist role vital for their business.

The specialist is the distributor employee who supports the “front-line” sales team and other departments by playing a specific—usually product- or technology-related—role in the sales process. The specialist furnishes technical support, sales backup, marketing direction, and product management within a distributor organization. This book shows you the business results that specialists can help you achieve, potential pitfalls of specialist utilization, and ways to build from scratch or strengthen your specialist team. Relevant case studies straight from the trenches pepper each chapter to show you not only what needs to be done, but how to get started.


New Releases

  • Essentials Series Bundle
    Jim Olsztynski

    Prerequisite reading at many distribution companies, Essentials of Profitable Wholesale Distribution©, Second Edition provides a straightforward and clear understanding of how the wholesale distribution business works. Your team will learn ...

  • Facing the Forces of Change® and Outlook 2009 Bundle
    Adam J. Fein, Ph.D.

    OUTLOOK 2009 will provide the greatest value when read in conjunction with Facing the Forces of Change®. Order both books together and SAVE!OUTLOOK 2009 is a diverse collection of insights ...

  • Lean Operations in Wholesale Distribution
    Dr. Perry Daneshgari, Michelle Wilson

    Click here and take about 2 minutes to hear directly from Author Dr. Perry Daneshgari about why you need this book.Becoming lean in wholesale distribution is more important than ever ...


All Publications

Distribution Online Courses

  • BRAND-NEW—NAW Online Campus: Online Courses for the Distribution Industry
  • BRAND-NEW—NAW Online Course: Introduction to Distribution
  • BRAND-NEW—NAW Online Course: Manufacturer-Distributor Relationships

  • BRAND-NEW—NAW Online Course: Principles of Distribution Sales
  • BRAND-NEW—NAW Online Course: Quality Processes in Distribution

Financial Management

  • Distributor Executive's Guide to the Art of Top-Quartile Financial Performance—Volume 3
    Brent R. Grover
  • Distributor Manager's Guide to Departmental and Branch Financial Excellence—Volume 2
    Brent R. Grover
  • Exploring the Financial Fundamentals of Distribution—Volume 1
    Brent R. Grover

  • Official Guide to Wholesaler-Distributor Financial Success—Three-Volume Set
    Brent R. Grover
  • The Acquisitive Distributor: 4 Keys to Success When Buying a Wholesale Distribution Business
    Brent R. Grover

Human Resources Management and Training

  • Smart Investments: Developing Top Performers in Wholesale Distribution
    Susan Levering, Ph.D.

Profit, Pricing, and Operations Improvement

  • BRAND-NEW—NAW Online Course: Quality Processes in Distribution
  • Lean Operations in Wholesale Distribution
    Dr. Perry Daneshgari, Michelle Wilson
  • More to the Bottom Line: Customer Profitability Tools for Wholesaler-Distributors
    Brent R. Grover

  • Price for Success: A Practical Guide for Improving Margins in Wholesale Distribution
    Advanous
  • Price for Success: An Online Course for the Wholesale Distribution Sales Team
  • Profit Myths in Wholesale Distribution: The Truth About Sales, Margins, Inventory, and Expenses
    Albert D. Bates, DBA

Sales Management

  • 5 Fundamentals for the Wholesale Distribution Sales Manager
    Tim Horan, Steve Deist
  • BRAND-NEW—NAW Online Course: Principles of Distribution Sales
  • BRAND-NEW—Objective-Based Selling™ in Wholesale Distribution: Four Keys to Selling More at Higher Gross Margins
    Gary T. Moore

  • BRAND-NEW—The Distributor Specialist: Customer Champion, Profit Generator!
    Frank E. Hurtte
  • Essentials of Profitable Inside Sales in Distribution©
    Jim Olsztynski
  • How to Excel at Distributor Sales, Third Edition
    Dave Kahle

  • Insights & Answers: Real-Life Solutions to Help Distributor Salespeople
    Dave Kahle
  • Marketing Plans for Growing Sales: A Guide for Wholesaler-Distributors, Second Edition
    Scott Benfield
  • Restructuring the Distribution Sales Effort for Maximum Productivity
    Scott Benfield, Rich Vurva

  • Transforming Your Sales Force for the 21st Century, Second Edition
    Dave Kahle
  • What's Your Plan? Smart Salesforce Compensation in Wholesale Distribution
    Mike Marks, Mike Emerson

Supply Chain Management

  • BRAND-NEW—NAW Online Course: Manufacturer-Distributor Relationships
  • Working at Cross-Purposes: How Distributors and Manufacturers Can Manage Conflict Successfully
    Mike Marks, Tim Horan, Mike Emerson

Trends in Wholesale Distribution

  • Facing the Forces of Change®: Lead the Way in the Supply Chain
    Adam J. Fein, Ph.D.

Warehouse and Inventory Management

  • Achieving Effective Inventory Management, Third Edition
    Jon Schreibfeder
  • Auditing Warehouse Performance PLUS Warehousing Forum newsletter
    Ken Ackerman
  • Lean Warehousing PLUS Warehousing Forum newsletter
    Ken Ackerman

  • The Time, Space & Cost Guide to Better Warehouse Design, Second Edition
    Maida Napolitano
  • Warehouse Productivity
    Pat Kelley, Ron Hounsell
  • Warehousing Tips PLUS Warehousing Forum newsletter
    Ken Ackerman

Wholesale Distribution Basics

  • 5 Fundamentals for the Wholesale Distribution Branch Manager
    James J. Ambrose
  • 5 Fundamentals Series Bundle
    Tim Horan, James J. Ambrose, Steve Deist
  • Branch Manager Fundamentals Bundle
    James J. Ambrose

  • BRAND-NEW: Essentials of Profitable Wholesale Distribution©, Second Edition
    Jim Olsztynski
  • BRAND-NEW—NAW Online Campus: Online Courses for the Distribution Industry
  • BRAND-NEW—NAW Online Course: Introduction to Distribution