Twice-monthly e-mail briefing for independent aftermarket distributors serving the transportation industry A summary of relevant articles culled from hundreds of top news sources The inside track to business best-practices to help you do your job It’s what decision makers need to know It's FREE!       Privacy Information       SmartBrief and CVSN will not rent, sell, or trade your e-mail address to any external entities -- ever. Click here to read our Privacy Policy.       About SmartBrief About CVSN     Send CVSN SmartBrief story to a colleague. * Your Name * Your E-mail * Friend's E-mail Separate multiple addresses with commas.   Personal Message * Indicates required fields Terms and Conditions: You must submit valid e-mail addresses only. Use of e-mail addresses is subject to the terms of SmartBrief's privacy policy. Here's the story you're sending: Breaking up with customer is hard to do Sometimes, businesses need to cut back on clients to provide the best service to ones that promise long-term value to the company. "You don't want to be rude, but sometimes your customers can be overly demanding or confrontational, and those are times you may want to assess whether it's worthwhile to keep them," says Vikram Mathur of the Michigan Small Business and Technology Development Center.  Crain's Detroit Business (11/19)